An invoice is marked as paid, can I still edit it?

When a client views an invoice link you've sent them, they can confirm they've sent payment by clicking "I've sent this payment." This records a payment on the invoice.

If you don't have an online payment method set up like Stripe, the invoice will automatically show as "Paid" even if you have not received cash, ACH / bank transfer, or checks (depending on which options you have enabled for payments).

Important: A client's confirmation that they sent a payment is not the same as a verified payment. Until you actually receive the money (via bank transfer, check, or other method), the invoice is still unpaid.

To remove a payment from an invoice:

1. Open the invoice in Winpal

2. Find the payment listed on the invoice

3. Tap the trash icon to delete the payment

Best Practice Tip

Even with payment methods enabled, get in the habit of:

1. Checking your bank or payment processor to confirm money arrived

2. Only then marking the invoice as truly paid

3. Keeping a paper trail (receipts, confirmations, etc.)

If someone sends payment by check or cash, wait to confirm receipt before accepting the "paid" status.